FTXAll restricted countriesHow to get money back from FTX in a restricted country
FTX payouts are blocked in more than 40 countries and territories. You can still get your money back by selling your claim. Here is how, step by step.
Read →Since October 30, 2026, according to FTX’s list, creditors in Ukraine, except in five regions, can choose a payout provider in the FTX claims portal. According to FTX’s page on Payoneer, updated November 2, 2026, Payoneer serves Ukraine except the five regions; the BitGo and Kraken pages don’t list Ukraine. The provider makes the final decision on onboarding. In the five regions (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson) there is still no payout, and claimbao doesn’t buy claims from residents there.
On November 2, 2026, FTX updated its page on payout providers. The list of jurisdictions where no provider can be selected is now dated October 30, 2026, and has 43 entries instead of 44.
Creditors in Ukraine had been blocked since before the first FTX distribution on February 18, 2025, and FTX’s list as of October 1, 2026, still named all of Ukraine. While Ukraine was on FTX’s list, FTX’s general rule applied: if no provider can serve a creditor’s jurisdiction, the distribution is deferred to a later date. The list as of October 30, 2026, names only “Ukraine (Sanctioned Regions)”: five regions of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson). Rwanda was removed from the list at the same time.
According to FTX’s page on Payoneer, updated November 2, 2026, Payoneer serves Ukraine except the five regions; the BitGo and Kraken pages don’t list Ukraine. The provider makes the final decision on onboarding.
If your claim is listed but no money arrives, check your claim status and payout eligibility. For the choice between waiting and selling, see the restricted-country recovery guide.
For the dates of announced distributions, see the FTX payout calendar.
FTX’s list still covers five regions of Ukraine: Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson. Creditors resident there can’t select a payout provider, so the FTX payout doesn’t reach them. claimbao doesn’t buy claims from residents of these five regions.
claimbao buys FTX claims from creditors in Ukraine outside the five regions who pass KYC, and pays in USDT or USDC. After the transfer, FTX pays us. We reply with an indicative price; the final price and payment date are set in the transfer agreement before you sign.
Enter your Unique Customer Code: we’ll show your tokens and the total from the public creditor list.
Send us your Unique Customer Code and the claim amount, and we reply with a price. Then KYC, the transfer agreement and the Notice of Transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
Before comparing prices, separate the claim amount on record from past distributions and your remaining rights.
Since October 30, 2026, according to FTX’s list, creditors in Ukraine, except in five regions, can choose a payout provider in the FTX claims portal. The provider makes the final decision on onboarding. In the five regions (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson) there is still no payout.
According to FTX’s page on Payoneer, updated November 2, 2026, Payoneer serves Ukraine except the five regions; the BitGo and Kraken pages don’t list Ukraine. The provider makes the final decision on onboarding. Check the options at step 8 of the claims portal.
No. claimbao doesn’t buy FTX claims from residents of Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson.
It can, if you can’t pass KYC, the payout provider doesn’t accept you, you can’t finish onboarding before the deadline, or you need the money sooner. claimbao buys FTX claims from creditors in Ukraine outside the five regions who pass KYC, and pays in USDT or USDC. The final price is in the agreement before you sign.
FTX says creditors who don’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose their distributions. That window closes around January 31, 2027.
Send claimbao your FTX Customer Code and the claim amount through the form on claimbao.com, Telegram, WeChat or email, and you get an indicative price. After that: online KYC, a transfer agreement with the final price and payment date, and the Notice of Transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
The sale is a claim transfer registered with the US bankruptcy court (Rule 3001(e)), and you see the agreement and the Notice of Transfer before you sign. claimbao never asks for passwords, 2FA codes, seed phrases or any prepayment; to pay you it only needs your wallet address.
Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.
This guide is general information, not legal advice.
FTXAll restricted countriesFTX payouts are blocked in more than 40 countries and territories. You can still get your money back by selling your claim. Here is how, step by step.
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