FTXAll restricted countriesHow to get money back from FTX in a restricted country
FTX payouts are blocked in more than 40 countries and territories. You can still get your money back by selling your claim. Here is how, step by step.
Read →FTX payout blocked in Morocco? What to do before the deadline
Contents
Short answer
You can’t get the payout through step 8 at the moment. FTX’s list dated October 1, 2026, names Morocco among the jurisdictions where residents can’t select BitGo, Kraken or Payoneer. Western Sahara is a separate entry on the same list. FTX says it is still assessing eligible jurisdictions, but it gives no date. It also says creditors who don’t onboard (register) with a payout provider (distribution service provider, or DSP) within six months of the July 31, 2026 distribution may forfeit their distributions. claimbao buys FTX claims from creditors in Morocco and pays in USDT or USDC.
Many creditors in Morocco pass KYC on the FTX claims portal, submit the tax form and then wait for a payout that doesn’t come.
Where the payout stops
FTX pays creditors only through three payout providers: BitGo, Kraken and Payoneer. Choosing one is step 8 of the claims portal. FTX’s support page lists Morocco among the jurisdictions whose residents can’t select any of them, so at step 8 there is nothing to choose.
Morocco isn’t under sanctions, and Algeria, Tunisia and Egypt are on the same list. The problem isn’t you or your documents: residents of these countries simply have no provider to pick.
If your claim is listed but no money arrives, check your claim status and payout eligibility. For the choice between waiting and selling, see the restricted-country recovery guide.
What creditors in Morocco should know
- FTX lists Western Sahara as its own entry on the list of jurisdictions with no payout provider, next to Morocco. As of October 1, 2026, both are on it.
- In July 2025 the FTX Recovery Trust asked the US bankruptcy court for special procedures for 49 “potentially restricted” jurisdictions. Press coverage at the time named Morocco among them. The Trust withdrew the motion on November 3, 2025, and kept the right to file it again.
- On November 20, 2017, Morocco’s Office des Changes said that transactions made with virtual currencies breach foreign-exchange rules and can lead to the sanctions and fines set by law.
- Draft law 42.25 on crypto-assets, dated August 5, 2025, was prepared by the Ministry of Economy and Finance with Bank Al-Maghrib and the capital market authority AMMC, and published for comment in November 2025. Under the draft, the AMMC would license crypto service providers, Bank Al-Maghrib would oversee stablecoins, and only licensed banks and payment institutions could issue them.
- In its annual banking supervision report, presented in July 2026, Bank Al-Maghrib said work to finalize the crypto-asset law was continuing. The report gave no date for sending the bill to parliament.
The deadline
FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.
For the dates of announced distributions, see the FTX payout calendar.
Two ways forward
- Wait. FTX gives no date for a provider in Morocco. If you can’t finish step 8 before the window closes (around January 31, 2027), you may lose the right to your payouts, so waiting can end with nothing.
- Sell your claim. claimbao buys FTX claims from creditors in Morocco who pass KYC, and pays in USDT or USDC. After the transfer, FTX pays us, so step 8 is no longer your problem.
First, see how much FTX owes you
Enter your Unique Customer Code: we’ll show your tokens and the total from the public creditor list.
How selling works
Send us your Unique Customer Code and the claim amount, and we reply with a price. Then KYC, the transfer agreement and the Notice of Transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
In detailHow a deal with claimbao works→Before comparing prices, separate the claim amount on record from past distributions and your remaining rights.
Questions
Can I get my FTX payout if I live in Morocco?
Not through the FTX claims portal for now. As of October 1, 2026, none of FTX’s payout providers (BitGo, Kraken, Payoneer) is available in Morocco, so creditors there can’t complete step 8. The way to get money for the claim is to sell it: claimbao buys FTX claims from creditors in Morocco and pays in USDT or USDC.
Who buys FTX claims from creditors in Morocco?
claimbao (claimbao.com) buys FTX claims from creditors in Morocco who pass KYC, and pays in USDT or USDC. The transfer is registered with the US bankruptcy court, and after that FTX pays the buyer, so the seller doesn’t need a payout provider in Morocco. Support is in English, Russian and Chinese.
How do I sell my FTX claim from Morocco?
Send claimbao your FTX Customer Code and the claim amount through the form on claimbao.com, Telegram, WeChat or email, and you get an indicative price. After that: online KYC, a transfer agreement with the final price and payment date, and the Notice of Transfer in the US bankruptcy court. USDT or USDC reaches your wallet on the date in the agreement.
What happens to my FTX claim if I miss the step 8 deadline?
FTX says creditors who don’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose their distributions. That window closes around January 31, 2027, and FTX hasn’t said when, or whether, a provider will appear for Morocco. Selling the claim before then avoids that risk.
How much can I get for my FTX claim in Morocco?
Less than the full claim amount, because the buyer takes on the waiting and the risks. claimbao prices a claim by its class and amount, how much FTX has already paid and how long the buyer will wait for payouts. The final price is written in the agreement before you sign, and asking for a price is free.
Is it safe to sell an FTX claim to claimbao?
The sale is a claim transfer registered with the US bankruptcy court (Rule 3001(e)), and you see the agreement and the Notice of Transfer before you sign. claimbao never asks for passwords, 2FA codes, seed phrases or any prepayment; to pay you it only needs your wallet address.
Find out what your claim is worth.
Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.
Sources
- FTX Support: General Information on Distribution Service Providers (updated Oct 2, 2026)
- FTX Support: Distributions Dashboard FAQs (six-month onboarding deadline after the July 31, 2026 distribution)
- CryptoSlate: FTX begins $900M payout as creditors in 45 countries could lose their claims within 6 months (Jul 20, 2026)
- FTX Support: Using Kraken as a Distribution Service Provider (updated Oct 2, 2026)
- FTX Support: Using BitGo as a Distribution Service Provider (updated Oct 2, 2026)
- FTX Support: Using Payoneer as a Distribution Service Provider (updated Oct 2, 2026)
- Global Financial Market Review: Why FTX creditors in 49 countries may be cut from payouts (Jul 6, 2025)
- The Block: FTX withdraws motion seeking to limit repayments in China, Russia and other restricted jurisdictions (Nov 3, 2025)
- Médias24: Bitcoins, les utiliser est une infraction (Office des changes) (Nov 21, 2017)
- Office des Changes: Communiqué, mise au point au sujet de l'utilisation des monnaies virtuelles (Nov 20, 2017)
- Médias24: Crypto-actifs, le Maroc dévoile un avant-projet de loi (Nov 3, 2025)
- Library of Congress, In Custodia Legis: crypto regulation in UAE, Jordan and Morocco (Mar 12, 2026)
- Morocco World News: BAM confirms progress on crypto law (Jul 22, 2026)
This guide is general information, not legal advice.
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