An FTX claim has several distinct figures: the historical balance, the claim amount, distributions already received and the remaining rights. The price agreed with a buyer is a separate contractual term. Also check whether any distributions have been forfeited because requirements were not met.
If you want to understand what your FTX claim is worth and how much you may still receive, start with the documents. Current token prices, figures in an old statement and a buyer’s offer are not interchangeable amounts. Below is a reconciliation process, with sources for each step.
Enter your Customer Code: we’ll show your tokens and the total from the public creditor list.
The historical balance shows assets and transactions at a particular date. The claim amount is the figure recorded in the bankruptcy proceedings. A distribution received is a payment already made. Your remaining rights depend on the documents and what has already been paid or forfeited, rather than a single balance displayed on a screen.
FTX explains account balances and transactions separately from distributions through the Distribution Dashboard. Use the official claim status instructions to locate your record.
FTX states that portal balances and transaction history reflect the position as of November 11, 2022. The dollar values in that guidance refer to the Digital Assets Conversion Table in D.I. 7090. This is not a portfolio automatically revalued at today’s market prices. See Account Balances and Transactions and Digital Asset Estimates.
The conversion table was approved to estimate digital asset and fiat currency claims for voting and distributions under the plan. Do not substitute a token’s current exchange rate or treat the displayed amount as a guarantee of immediate payment. FTX explains the purpose of the table.
As a general matter, § 502 of the Bankruptcy Code governs claim allowance and determination of the amount when an objection is made. For FTX, however, Allowed must be read in light of the definition in the confirmed plan, referenced in the official Dashboard guidance. The original statement alone does not establish that all plan conditions have been met.
If figures differ, compare the identifier, platform, currency and version of the record. The search procedure is explained in Checking Your Claim Status. If a correction is needed, FTX publishes separate guidance on amending a claim; that guidance does not override applicable deadlines or court orders. That page was last updated on July 12, 2024, before the plan took effect on January 3, 2025. Before filing an amendment, ask FTX support (support@ftx.com) whether it still applies to your claim.
Record each actual receipt: its date, amount, currency and corresponding claim. Distinguish a distribution sent to a provider, a credit at that provider and a subsequent withdrawal. Otherwise, the same payment may be counted more than once.
Reconcile this list against the Distributions Dashboard. FTX explains that the Recovery Trust transfers funds to providers in US dollars; subsequent options for receiving funds depend on the provider and jurisdiction. This is set out in the Distribution Service Providers guidance.
Do not subtract every receipt from the first amount you find without checking its basis. Documents may account separately for different claim classes and post-petition interest. FTX explains the calculation of post-petition interest separately for different classes. This article does not provide an individual calculation of a future payment.
Establish which rights remain, which distributions are already covered and how the agreement will address a payment received while the transaction is being arranged. The procedural transfer under Rule 3001(e) and the commercial settlement are separate parts of the transaction.
Not receiving funds does not necessarily mean that the entire amount can be collected later. FTX warns that particular distributions may be permanently forfeited if tax requirements or DSP onboarding requirements are not met. Check the specific notice, record date and applicable deadline, rather than a date from someone else’s example. See the Forfeiture section in Distributions Dashboard FAQs and the FTX tax requirements.
Before valuing the remaining rights, FTX expressly recommends that buyers check whether past distributions have been forfeited. A sale does not itself restore a distribution that has already been forfeited. Checking for forfeiture is identified as part of a buyer’s due diligence.
To compare offers, make sure they concern the same record and the same scope of rights: the allowed amount and class, status and disputed matters, distributions received or forfeited, inclusion of future payments and settlement terms. These are practical criteria for analysing terms, rather than a universal pricing formula.
ClaimBao publishes its verification and transaction process. It does not replace an individual offer and agreement. First establish exactly what is being sold and the obligations each party is taking on; then compare the final terms.
Find your Unique Customer Code, save the status and amount with the date checked, and gather the distribution history and documents relating to the record. Historical transactions can be downloaded using the FTX CSV instructions. Pre-bankruptcy transaction history and distribution history are different datasets.
If a claim has been expunged, access to historical CSV files following verification does not reinstate it or change its KYC status. FTX states this expressly in its Expunged Claims section. Assessing the rights requires the expungement document itself, rather than access to a file alone.
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First check the record, allowed amount, past payments and scope of the remaining rights. The sale price is determined by an individual offer and agreement. The FTX claim status guidance and ClaimBao process help distinguish these stages.
The dollar values in FTX’s guidance use the court-approved conversion table, rather than today’s market price. See Digital Asset Estimates.
Not always. First reconcile the basis of the amount, the components of distributions, the classes involved and any forfeited distributions. See the Dashboard FAQs for explanations.
No. Failure to meet certain requirements and deadlines may result in forfeiture of a distribution. Check your notices and the Forfeiture of Unclaimed Distributions section.
No. FTX expressly states that this verification does not reinstate the claim or change its status or KYC status.
This article is general information, not legal advice.
FTXAll restricted countriesFTX payouts are blocked in 44 countries and territories on FTX’s list as of October 1, 2026. You can still get your money back by selling your claim. Here is how, step by step.
Read →FTXClaim statusWhere to check your FTX claim status, how to distinguish allowed, disputed and expunged claims, and how KYC differs from distribution eligibility.
Read →FTXDocumentsWhat to prepare for the initial review, KYC and signing a transaction with ClaimBao, separately from the documents required for an official FTX distribution.
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