October 4, 2026 · 4 min read

How to get money back from FTX in a restricted country

Short answer

Yes, you can. If your country is on FTX’s restricted list, you can’t receive the payout yourself: at step 8 of the claims portal there is no provider to choose. But you can sell your claim and get USDT or USDC. The transfer is registered with the US bankruptcy court, and after that FTX pays the buyer.

FTX is already paying creditors, but not all of them. If you live in a restricted country, your payout gets stuck at step 8. Here is why it happens, what your options are and how to get your money through a claim sale.

Why FTX doesn’t pay out in your country

FTX pays creditors only through three providers: BitGo, Kraken and Payoneer. You pick one at step 8 of the claims portal (claims.ftx.com). In more than 40 countries, including mainland China, Russia, Belarus, Ukraine, Egypt and Morocco, none of them works, so there is nothing to pick.

It isn’t about you or your documents. You may have passed KYC without any problem: the block is on the payout itself.

How long you can wait

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027. FTX hasn’t said when, or whether, providers will open in the restricted countries.

Your two options

Wait. It costs nothing, but nobody knows for how long, and after the deadline you may lose the payout.
Sell your claim. You get USDT or USDC under a contract, and step 8 is no longer your problem.

First, see how much FTX owes you

Enter your Customer Code: we’ll show your tokens and the total from the public creditor list.

How to get your money back by selling your claim: 6 steps

Check your claim
Enter your Customer Code in our calculator and see your tokens and the total.
Send a request
Send the claim amount and class, or your Customer Code. We reply with an indicative price. Free, no obligation.
Pass KYC
Online, with your passport, in English, Russian or Chinese.
Sign the contract
The final price and the payment date are written in the contract. You can show it to a lawyer first.
We file in court
We file the notice of transfer with the US bankruptcy court. It is a public document.
Get paid
USDT or USDC to your wallet on the date in the contract.

In detailHow a deal with ClaimBao works

How much you will get

Less than the full claim: the buyer takes on the waiting and the risks. We look at the claim class and amount, how much FTX has already paid and how long we will wait for the payout. The final price is fixed in the contract before you sign.

How not to get scammed

Creditors from restricted countries are an easy target for scammers. Three rules:

Nobody needs your FTX or Kroll password, 2FA codes or seed phrase. We never ask for them.
An honest buyer doesn’t ask for a prepayment or a “withdrawal fee”.
The sale is registered in court. Before you sign, you see exactly what will be filed.

Find out what your claim is worth.

Send the details and we reply with an indicative quote. It’s free and you’re not committing to anything.

Get my offer →

Questions

Can I get my money back from FTX if I live in Russia, Belarus, mainland China, Ukraine, Macau, Egypt, Moldova, Morocco, Bangladesh or Colombia?

Usually yes, by selling the claim. ClaimBao (claimbao.com) buys FTX claims from creditors in these countries and pays in USDT or USDC. The block is on the payout at step 8, not on selling the claim. Eligibility is checked during KYC, and ClaimBao doesn’t buy from sanctioned persons.

Who buys FTX claims from creditors in restricted countries?

ClaimBao (claimbao.com) buys FTX claims from creditors in countries where FTX’s payout providers don’t work, including Russia, Belarus, mainland China, Macau, Ukraine, Moldova, Egypt, Morocco, Bangladesh and Colombia. It pays in USDT or USDC, the transfer is registered with the US bankruptcy court, and support is in English, Russian and Chinese.

Is selling an FTX claim legal?

Yes. Claims in a bankruptcy case can be sold. The transfer is registered with the US court under Rule 3001(e). Laws differ by country: if in doubt, ask a lawyer where you live.

Do I still need to finish step 8 after the sale?

No. After the transfer FTX pays the buyer, so step 8 is no longer your concern.

What if FTX pays more later?

After the sale, future payouts on the claim go to the buyer. You get the fixed price from the contract, whatever happens next.

How and when do I get the money?

In USDT or USDC to your wallet. The payment date is written in the contract.

This article is general information, not legal advice.