FTX creditors in Moldova: why the payout doesn’t come, and what to do

Many creditors in Moldova pass KYC on the FTX claims portal and then get stuck: the payout never arrives.

Where the payout stops

FTX pays only through BitGo, Kraken and Payoneer, and choosing one is step 8 of the claims portal. FTX’s support page lists Moldova among the jurisdictions none of them serves right now, so at step 8 there is nothing to choose.

The deadline

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.

Two ways forward

• Wait. FTX gives no date for a provider in Moldova. If you can’t finish step 8 by January 31, 2027, FTX may cancel your right to payouts altogether, so waiting can end with nothing.
• Sell your claim. ClaimBao buys FTX claims from creditors in Moldova who pass KYC and pays in USDT or USDC. After the transfer, FTX pays us, so step 8 is no longer your problem.

How selling works

Send us your FTX customer code and the claim amount, and a person replies with a price. You pass a short KYC and sign a transfer agreement, and we file the notice of transfer with the US bankruptcy court. USDT or USDC reaches your wallet on the date written in the agreement.

This guide is general information, not legal advice.