FTX creditors in Egypt: why the payout doesn’t arrive, and what to do

Creditors in Egypt can log in to the FTX claims portal, pass KYC and fill in the tax form, and the payout still doesn’t arrive. Everything stops at step 8.

Where the payout stops

FTX pays only through BitGo, Kraken and Payoneer, and choosing one is step 8 of the claims portal. FTX’s support page lists Egypt among the jurisdictions whose residents can’t select any of them.

Egypt isn’t a sanctioned country, and Saudi Arabia, Qatar and Kuwait are on the same list. What matters is where you live, not who you are: residents of these countries have no provider to choose at step 8.

The deadline

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.

Two ways forward

• Wait. FTX gives no date for a provider in Egypt. If you can’t finish step 8 by January 31, 2027, FTX may cancel your right to payouts altogether, so waiting can end with nothing.
• Sell your claim. ClaimBao buys FTX claims from creditors in Egypt who pass KYC and pays in USDT or USDC. After the transfer, FTX pays us, so step 8 is no longer your problem.

How selling works

Send us your FTX customer code and the claim amount, and a person replies with a price. You pass a short KYC and sign a transfer agreement, and we file the notice of transfer with the US bankruptcy court. USDT or USDC reaches your wallet on the date written in the agreement.

This guide is general information, not legal advice.